Your future companyIf you are fluent in English and French, not afraid of working with people, and moreover, you are an enthusiastic traveler, we have a fantastic offer for you.For one of our client a leading airlines, with their Shared Service Center in Krakow, we are looking for individuals for the position of Customer Care Advisor with French.RequirementsHigh proficiency in English and French (at least B2 level)Mature communication skills and excellent telephone etiquettePassion for providing the world’s best customer service for each and every customerAn open mind and eagerness to develop furtherAbility to attend an onsite training in Kraków (4 months of training fully from the office); later on ability to work in a hybrid model of working ResponsibilitiesAssisting customers with planning their journeysRecommending travel products, fares and services and providing after sales supportAssisting customer to reserve and adjust flight booking transactionsAssisting customers to use client's websiteResponding to feedback and general enquiries by phone, email and web channels from worldwideThe offerThe opportunity to travel worldwide with excellent travel benefitsClear career progression path, with real advancement opportunitiesBonusesMedical care, life insurance, travel insurance, cafeteria benefitsA fantastic work atmosphere - celebrating together, team-building events, ensuring employee comfortComprehensive training and access to the latest technology to ensure success in your role