Analyst

Provide technical support and assistance to solutioning, including providing technical guidance
Aid in Standard Application destination options mapping as well as assess infra and boot-strap service and identify remediations
Outline BCCM related capacity need and identify optimization
Assist with installation and configuration of software and hardware
Monitor and maintain progress for reporting and conduct reporting
Assist with development and maintenance of technical documentation
Collaborate with project team to identify and address technical issues proactively
Provide technical expertise and guidance to project team
Ensure all technical solutions are aligned with best practices and industry standards
Support solutioning and analysis through providing technical support and assistance

In-depth knowledge of IT concepts including but not limited to software, hardware, networking, and security
Excellent communication skills including ability to communicate technical information in clear and concise manner to both technical staff and non-technical staff
Strong attention to detail with ability to identify and resolve technical issues quickly and effectively
Ability to work collaboratively with diverse team including stakeholders from different departments and levels of seniority
Strong problem-solving skills with ability to identify and address technical issues proactively
Proficiency in technical tools and platforms including but not limited to Microsoft Office and Windows
Experience with technical analysis and documentation

Hexjobs Insights