Automation Support Specialist
GGS IT Consulting
8000 - 11000 PLN / HOUR
Hybrid
B2B
Status
Hexjobs Insights
Stanowisko: Automation Support Specialist. Zakres obowiązków: wsparcie techniczne platform automatyzacji, zarządzanie zapytaniami, rozwiązywanie problemów. Wymagana znajomość SQL, doświadczenie w IT. Korzyści: rozwój, atmosfera pracy, karnet sportowy.
Schlüsselwörter
SQL
Oracle PL/SQL
problem-solving
IT support
English B2
communication
time management
RPA tools
workflow automation
Jira Service Desk
Vorteile
- Możliwości rozwoju wiedzy w obszarze specjalizacji
- Przyjazna atmosfera pracy w profesjonalnym zespole
- Kultura pracy skoncentrowana na pracowniku
- Karnet sportowy
- Subwencjonowane lekcje angielskiego
- Małe zespoły
- Międzynarodowe projekty
- Darmowa kawa
- Darmowe owoce
- Darmowe śniadania
- Startupowa atmosfera
- Brak dress code'u
- Praktyczne doświadczenie w różnych funkcjach marketingowych
- Możliwości przejęcia odpowiedzialności za projekty i rozwijania umiejętności
- Mentorstwo i wsparcie od doświadczonych profesjonalistów marketingowych
Technologies we use
About the project
Your responsibilities
- Provide hands-on technical support for automation platforms including UiPath, Oracle APEX, Microsoft Power Automate, and workflow orchestration.
- Manage and resolve technical inquiries via ticketing and communication platforms.
- Triage and troubleshoot technical issues using internal case tracking systems.
- Ensure timely support delivery in accordance with defined Service Level Agreements (SLAs).
- Collaborate with clients to gather information, resolve issues, or escalate as needed.
- Open to work in an afternoon shift model (12:00–20:00 CET) as part of our support structure.
Our requirements
- Solid experience with SQL (preferably Oracle PL/SQL).
- Ability to write queries and navigate relational database structures.
- Analytical mindset and strong problem-solving abilities.
- Self-organized and capable of working under pressure.
- Prior experience in IT support roles.
- Proficiency in English (minimum B2 level).
- Strong communication and time management skills.
- Curiosity and interest in low-code platforms, RPA tools, and workflow automation.
Optional
- Experience with SSRS and SSIS, understanding of ITIL processes.
- Familiarity with Jira Service Desk or similar ticketing systems.
- Knowledge of Python, UiPath, Oracle, Microsoft technologies
- Knowledge of frontend technologies (HTML, CSS, JavaScript)
This is how we organize our work
Team size
This is how we work
Team members
This is how we work on a project
Development opportunities we offer
What we offer
- Opportunities to grow your knowledge within your area of expertise
- Friendly working atmosphere in a professional team
- Employee-oriented working culture
- Sports subscription
- Subsidized English classes
- Small teams
- International projects
- Free coffee
- Free fruits
- Free breakfasts
- Startup atmosphere
- No dress code
- Hands-on experience in a variety of marketing functions
- Opportunities to take ownership of projects and grow your skills
- Mentorship and guidance from experienced marketing professionals
Benefits
Aufrufe: 9
| Veröffentlicht | vor 18 Tagen |
| Läuft ab | in 12 Tagen |
| Art des Vertrags | B2B |
| Arbeitsmodus | Hybrid |
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