B2C Services Customer Relations Agent

Previous experience working in customer service area 3 years., Wide knowledge within our products and systems, and the willingness to learn more., Proven knowledge of our customer contact strategy, and how it impacts on our goals., Proven knowledge in sales., Understands the importance of integrating our values in our customer meetings., Solid experience in customer service or a related role, with a strong focus on customer interaction and sales., Proven knowledge around customer service experience., Can demonstrate good results in digital and verbal communication., An understanding of how your work contributes to the teams all over targets., Proven ability to operate multiple tasks at the same time., Thrive in a roll focusing on results and digital transformation/communication, you are always open for feedback and make changes., Strong communication skills in digital channels and through phone., Ability to adapt your customer meeting based on the customer., Capable of understanding self-leadership and take ownership of your own development., Ability to detect areas for improvement and take actions accordingly., Ability to work within an agile, and rapidly changing environment, maintaining focus and delivering on targets., Able to co-operate and contribute within the team, and with other departments., Excellent communication skills in local market language and English, both written and verbally., Cross-selling expert in our products that we provide to our markets or/and channels.

social day, dwie godziny dla rodziny, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, life insurance, fruits, corporate products and services at discounted prices, integration events, retirement pension plan, coffee / tea, extra social benefits, holiday funds, birthday celebration