Customer Operations Manager
Antal SSC/BPO
Status
Hexjobs Insights
Customer Operations Manager at Antal SSC/BPO in Koszalin. Responsible for improving customer interactions, developing call center operations, and managing a team of 5 Team Leaders.
Schlüsselwörter
customer journey
call center operations
sales strategies
digital tools
team management
process improvements
KPI analysis
Vorteile
- corporate car available for private use
Anforderungen
Experience in customer-facing operations and improving sales performance, Understanding of call center KPIs and operational efficiency, Strong people management and coaching skills, Ability to work with senior stakeholders and present ideas confidently, Interest in new technologies and trends, including AI, Fluent English (C1) – required for reporting and international collaboration
Vorteile
corporate car available for private use
Aufrufe: 4
| Veröffentlicht | vor 15 Tagen |
| Läuft ab | in 15 Tagen |
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