Customer Service Agent - Call Center - Afternoon Shift

1-3 years of professional experience in customer success, call center or related roles., Strong written and verbal English communication skills, with the ability to explain concepts simply and clearly., Foundational troubleshooting and analytical skills for software and hardware environments., Basic understanding of system connectivity and networking fundamentals (Wi-Fi, IP configuration, Bluetooth pairing)., Familiarity with CRM or ticketing platforms such as Talkdesk, or Salesforce Service Cloud., Customer-focused mindset with commitment to resolving issues efficiently and accurately., Detail-oriented and organized with the ability to manage multiple priorities., Adaptable to new technologies, evolving processes, and a fast-paced team environment., Willingness to work afternoon shifts, including bank holidays and weekends, as needed., Working knowledge of Restaurant POS software, payment terminals, and peripheral devices (within SaaS environments) preferred.

Multisport, kafeteria Worksmile, sharing the costs of sports activities, private medical care, fruits, integration events, corporate library, no dress code, video games at work, coffee / tea, drinks, leisure zone, meal passes, redeployment package, christmas gifts, employee referral program