Customer Support Executive with Dutch and English (m/f/n)

Experience in Customer Service/Support, especially handling complaints / legal cases in aviation industry, Fluent Dutch and English (both written and spoken), Ability to write professional business correspondence is essential, Polished communication, negotiation and influencing skills, Mature, with strong analytical and problem solving skills, Ability to manage, train and motivate staff, Excellent interpersonal skills with positive thinking and customer orientation, Able to work under pressure and meet tight deadlines, Good team player with an ability to work independently, Good listening and probing skills to identify and understand the needs of the customer, Proficient in MS Office

sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, corporate products and services at discounted prices, integration events, saving & investment scheme, coffee / tea, drinks, leisure zone, sharing the costs of tourist services, christmas gifts, birthday celebration, employee referral program