Delivery Analyst

Accountable for ownership of on-time input and output delivery, including taking initiative to monitor after hours
Lead and run source file receipt with clients, vendors, and/or internal partners
Accurately validate source and output data, data formatting specifications, and output requirements according to specifications and service level agreements ensuring zero defects
Deliver accurate output information to clients and/or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms
Ensure compliance with quality assurance processes, established procedures, project requirements and agreements/expectations
Research, solve problems and take action regarding data or processing issues according to product, client and/or third-party vendor specifications. Communicate internally and externally with clients and partners as determined by the nature of the discussion.

Very good command of English (written and spoken)
Competent technical skills - UNIX, SQL (writing and understanding queries)
Strong analytical and organizational skills
Good client facing skills
Minimum 2 years of experience within the client-services industry or from the client-side (more for the senior level)
Good MS Office skills - particularly Excel
Proven experience of data and databases

Permanent contract from the very beginning (umowa o pracę)
Health insurance and life insurance
Multisport/participation in cultural events
Cafeteria system where you can choose your own benefits
Lunch+ card which can be used in cafes and restaurants
On-line languages classes (English, German, Spanish)
Training - professional certificates, webinars, classroom trainings
Online access to thousands of technical ebooks (Books 24x7, Safari Books Online) and trainings (O'Reilly)
Extra paid holidays between Christmas and New Year
One extra paid day off for volunteering per year

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