Delivery Manager in Digital Competency Center (f/m/x)

We are looking for a Delivery Manager to join our Digital Competency Center and take ownership of a portfolio of digital projects and services delivered to international and domestic clients.This role is focused on predictable execution, commercial performance, and long-term client relationships. You will operate at the intersection of Delivery and Sales, ensuring that what is promised is delivered efficiently, transparently, and with measurable business value. The position requires both delivery discipline and a solid understanding of software services economics.Your tasksOwning a portfolio of software development projects, managing services, and delivering on time, on budget, and in scopeProviding support for pre-sales activities: shaping delivery approaches, contributing to estimations, participating in discovery workshops, and client meetingsManaging end-to-end delivery from kick-off through go-live to ongoing service execution, and proactively managing risks, dependencies, and changesMonitoring of margin, utilization, and forecast accuracy to ensure healthy delivery economicsBuilding and maintaining strong client relationships, including communication with senior stakeholders; identification of service expansion opportunitiesContributing to shared delivery standards, reporting clarity, and operational consistency within the Competency CenterRequirementsMinimum 5 years of experience managing software development projects within a services environmentStrong understanding of delivery economics, including margin management, forecasting, and capacity planningPractical experience working in Agile environments and the ability to operate in hybrid or structured delivery models when requiredAt least one certification such as PRINCE2, PMI, AgilePM, or SAFePrevious work with tools such as Jira, Confluence, or Azure DevOpsConfidence in client-facing conversations, including communication with senior stakeholdersExperience supporting pre-sales and delivery shaping activitiesFluency in English and PolishNice-to-have requirementsExperience with DXP and/or e-commerce platforms such as Adobe, Magento (Adobe Commerce), Sitecore, Optimizely, Liferay, or similar