Employee Relations Advisor

Introduction

Join Capita’s ER HubAre you an experienced ER Advisor looking for a role where you can make an immediate impact as part of a supportive team? If so, Capita’s ER Hub would love to hear from you.
We’re looking for a confident and people‑focused Employee Relations Advisor to join us for a 4‑month fixed‑term contract. You’ll be part of a knowledgeable, friendly team who work together to deliver exceptional guidance to managers and employees across the UK and ROI.
This is a great opportunity if you enjoy managing a varied caseload, solving problems, and helping to create a fair, positive work environment — all from the comfort of your home.
At Capita, we live by our values: Customer First, Always; ‍ Fearless Innovation; Achieve Together; Everyone is Valued.
These guide how we work, collaborate, and deliver exceptional results.

Job title:

Employee Relations Advisor

Join Capita – Where Innovation Meets Opportunity

Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors—government, healthcare, education, and finance—offering you the chance to contribute to projects that impact millions of lives.

Your tasks

Job Description:

What you’ll be doing:

• Providing clear, consistent advice on a wide range of ER matters
• Supporting with absence management, welfare concerns and OH referrals
• Advising on performance, disciplinary, grievance and AWOL cases
• Guiding managers through appeals and flexible working requests
• Helping drive proactive absence management and smooth returns to work
• Promoting key risk assessments (maternity, stress, DSE and more)
• Supporting conversations around mental health and workplace wellbeing
• Keeping cases up‑to‑date in our ER case management system
• Acting as a first point of escalation for ER Assistants

Your profile

Essential Skills:

• Previous experience in an ER advisory role
• Good understanding of employment legislation and ER processes
• Excellent written and verbal communication

Desirable Skills:

• CIPD qualification (or working towards it)
• Experience in a shared service or high‑volume ER environment
• Experience with case management systems

What you’ll also need:

• Strong organisational skills and the ability to work at pace
• High attention to detail
• A collaborative team player
• Comfortable working remotely with reliable WiFi

What’s in it for you?

Remote, Full-time

At Capita, you’ll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.

We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you. Check out our website www.capita.com

• UK home based
• Competitive salary
• 23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period
• Paid volunteering day with a charity of your choice
• Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave
• ‍ Cycle2Work scheme, pension, life assurance,

.

We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email [email protected] and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

London

,

United Kingdom

Time Type:

Full time

Contract Type:

Fixed Term (Fixed

moreWhat we hope you’ll do

:

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