Executive - Client Services

Overview

At Vista, we deliver exceptional experiences in private aviation-and our On Demand Client Services Executives are at the heart of that promise. This role is designed for individuals who thrive in high-pressure environments, communicate with confidence, and know how to lead conversations with demanding stakeholders.

If you have a strong personality, a solutions-first mindset, and the ability to stay cool under fire, this is your opportunity to join a fast-paced, global team where no two days are the same.

Responsibilities

As an On Demand Client Services Executive, you'll be the primary point of contact for brokers and clients, managing every aspect of their journey with precision and authority.

• Handling high-volume, time-sensitive requests from brokers with speed and accuracy.
• Maintaining oversight on all operational aspects of the flight, including permits, crew readiness, weather, and documentation.
• Coordinating tailored services beyond the flight.
• Taking control of fast-moving situations, making confident decisions, and keeping stakeholders informed.
• Building trust through clear, proactive, assertive, professional communication.
• Collaborating across global teams to deliver flawless execution under pressure.

Required Skills and Experience

• Experience in client-facing roles (aviation, hospitality, luxury services, or related industries).
• A strong, confident communication style-able to lead conversations and push back when needed.
• Ability to manage multiple systems and platforms in real time.
• The ability to stay calm, accurate, and decisive under pressure.
• A resilient mindset and passion for delivering exceptional service.
• Flexibility to work shifts, as part of a 24/7 global operation.

We offer

Job ID
2026-5671

Brand
Vista Global

Category
Client Services

Location : City
Columbus

Work Base
Onsite / Office

Position Type
Permanent Full-Time

We are as committed to your growth as we are to our clients: At Vista, you will benefit from:

• Global exposure: Work with a diverse, international broker network and high-profile clients.
• Tech access: Use multiple platforms and interfaces to manage complex operations.
• Career growth: Clear paths to leadership and cross-brand opportunities.
• Learning & development: Tailored training, coaching, and opportunities to move across departments.