Intern Customer Portfolio Management (Mandatory Internship)

Life is always about becoming… Becoming means going on a journey to be the best version of our future selves. While we discover new things, we will face challenges, master them and grow beyond our individual limits.

Apply for a job at Mercedes-Benz and find your individual role and workspace to unleash your talents to the fullest. Empowered by visionary colleagues who share the same pioneering spirit. Joining us means becoming part of a global team that aims to build the most desirable cars in the world. Together for excellence.

Job-ID: MER00040LF

Tasks

The Mercedes-Benz Group comprises the divisions Mercedes-Benz Cars & Vans as well as Mercedes-Benz Financial Services. The common foundation consists of three principles: guided by sustainability, integrity and diversity, driven by an ambitious team and accelerated by data and artificial intelligence (AI).

The Customer Portfolio Management Team is part of the Customer Data, CRM & Consent Management department. Our mission is to deliver a high‑quality customer experience and, in doing so, ensure long‑term customer loyalty.

We place the customer at the center of everything we do. To achieve this, we focus on standardizing processes, supporting the implementation of our CRM systems, and driving the change management process across our global markets. We are a truly international department, bringing together colleagues from more than 10 different nationalities. Our teams are based in Stuttgart and Singapore, enabling close cross‑regional collaboration.

Our office is located in Stuttgart‑Vaihingen and follows a modern open office / free seating concept that fosters collaboration, flexibility, and knowledge sharing.

With our positive and collaborative mindset, you will quickly feel at home as a valued team player. We encourage you to learn, stay open‑minded, make your own decisions, and take responsibility from day one.

These challenges await you:

• Assist and support international projects within the Customer Portfolio Management Team
• Support change management activities across the entire department, helping to drive adoption and ensure sustainable implementation
• Assist with project management tasks, including the planning, coordination, and documentation of meetings and workshops
• Prepare, structure, and present information in a clear and concise manner for different stakeholder groups
• Maintain and further develop information platforms and knowledge libraries (e.g. Confluence) to ensure transparency and knowledge sharing
• Collaborate closely with cross‑functional stakeholders such as Financial Services, After‑Sales, IT, Marketing, Vans, and Legal
• Conduct research on market trends and competitive activities to support strategic decision‑making

The activity can begin from September 2026.

Qualifications

• Working towards a Bachelor or Masters Degree in Business Administration, Economics or similar Degrees
• Good knowledge of German and English (written / spoken), other language as an asset
• Ideally previous relevant experience in Marketing / Sales / Customer Management
• Team player and good analytical skills
• Structured and flexible
• Communicative and proactive
• Responsible accurate person with intercultural competencies

Please note that your internship at this location must be mandatory.

Additional Information:

We look forward to receiving your online application, including a resume, cover letter, certificates, current certificate of enrollment stating your semester, proof of mandatory internship if applicable, and proof of the standard period of study. Please remember to mark your documents as "relevant for this application" in the online form and observe the maximum file size of 5 MB.

You can find further information on the hiring criteria here.

Severely disabled applicants and applicants with equivalent status are welcome! The representative for severely disabled employees ([email protected]) will gladly support you in the application process.

HR Services will be happy to help you with any questions you may have about the application process. You can reach us by email at [email protected] or by phone at 0711/17-99000 (Mon-Fri 10am-12pm & 1pm-3pm).

Benefits

• Meal-Discounts
• Mobile Phone for Employees Possible
• Discounts for Employees Possible
• Annual Profit Share Possible
• Events for Employees
• Coaching
• Flextime Possible
• Hybrid Work Possible
• Health Benefits
• Company Retirement
• Mobility Offers
• Parking
• Inhouse Doctor
• Good Public Transport
• Barrier-Free Workplace
• Near-Site Childcare
• Canteen, Café

Contact

Sabine Heidenreich
Email: [email protected]

Mercedes-Benz AG, Stuttgart
Am Wallgraben 114
Haus B
70565 Stuttgart