Internship - PMO/Business Experience Center Support Intern

Technologies we use

About the project

Your responsibilities

• Preparation and operation of guided tours based on created showroom programs
• Everyday demo checks to ensure smooth showroom operation (including daily powering on and shutting down of the showroom).
• Ensure the correct operation of Showroom Infrastructure, Digital Signage software, SmartThings software and central control system
• Cooperation with Subject Matter Experts, 3rd parties for spotted issues resolution
• Creation and maintenance of showroom documentation and promotional videos
• Supporting implementation of new solutions in showroom in cooperation with BEC Project Manager, CoE and Subject Matter Experts
• Showroom Samples & Asset Management (Inventory/ Audits etc.)
• Supporting preparation of visits/visitors analysis, preparing reports, and recommending actions when presenting reports to leaders
• Supporting BEC Project Manager & Subject Matter Expert in planning and developing showroom strategy & innovations
• Deploy, test and upgrade software so that showroom works on latest SW versions
• Showroom Systems & Infrastructure Management and Maintenance
• Coordinate process of Showroom Systems/infrastructure maintenance checks by Samsung and/or 3rd parties
• Supporting installation, implementation of new solutions in showroom

Our requirements

• Degree in Computer Science, Information Technology, Product Management, or a related field.
• Excellent fluency in English (both verbal and written) - conducting presentations in English in front of a multinational audience and preparing official technical documentation
• Effortless communication with different teams, project stakeholders as well as confidence in speaking in front of a larger audience
• Professional experience in IT product management and understanding of IT processes and services (technical and sales)
• Ability to influence cross-functional teams, excellent work organization, communication, and management skills,
• Dynamic person, not afraid of challenges, good team spirit
• Passion for technology and continuous improvement of supported products and solutions
• Technically oriented. Strong analytical, troubleshooting and problem solving skills
• Ability to work under pressure to meet deadlines
• Self-motivated, reliable, independent, and proactive in driving project success
• Presence at office 5 days a week

Optional

• Experience in working with B2B customers
• Knowledge of Samsung B2B product portfolio
• Knowledge of Mobile Device Management systems, mobile technologies (Android, iOS),
• Knowledge of Digital Signage solutions including databases, Web technologies, cloud solutions (AWS, Azure), REST API, etc.
• Experience in working with multicultural organizations
• Knowledge of IoT (Internet of Things) solutions
• Knowledge of AC solutions, Energy Savings Algorithms (HVAC, VRF)
• Experience working with Jira

What we offer

• Friendly working atmosphere
• Opportunity to work on multiple projects
• Working with the latest technologies on the market
• Monthly integration budget
• Unlimited free access to Copernicus Science Center for you and your friends
• Possibility to test new Samsung products
• Office in Warsaw Spire near the metro station

Benefits