Introduction

We are an award-winning technology company with offices in Salzburg and Dresden. More than 4,000 businesses already rely on our solutions – hotelkit, medikit, and teamkit – and the number continues to grow. Our mission? We provide an all-in-one operations platform that simplifies daily workflows and internal communication for our clients across various industries, helping them work more efficiently and effectively.

Your tasks

Tasks

Your Mission

As an IT Administrator, you are responsible for our entire IT service landscape – from strategic planning and operational support to infrastructure, security, and procurement. You’ll work closely with internal stakeholders, external partners, and our tech team to keep everything running smoothly.

WhatYour Week Looks Like

• Level 1–2 Support: Handle requests from our internal tea
• Linux Admin for DevOps Tickets: Support the Dev Team with internal technical requests.
• Hardware Management & Onboarding: Prepare, replace, and manage hardware for new and existing team members.
• Software Packaging: Help deploy and maintain software for the entire team
• IT Security: Assist in preparing for IT audits, internal policies, and training sessions

YourPlayground

• First- and Second-Level Support (and sometimes Third-Level): Be the main contact for all IT-related questions and ensure quick, sustainable solutions
• Conference Solutions: Set up and manage Microsoft Teams Rooms to ensure seamless hybrid meetings
• Device Management with Intune: Oversee all company hardware, from rollout and updates to inventory control
• IT Onboarding: Make sure new team members are fully equipped and ready to go from day one
• Inventory Management: Maintain and organize IT equipment and accessories, ensuring timely reorders when needed
• Software Management & Packaging: Install, configure, and update software packages while supporting process automation
• IT Policies: Actively contribute to the implementation and development of internal IT policies and ensure compliance

Your profile

Requirements

Isthisyou?

• First professional experience in IT or as an IT Administrator, or solid technical know-how in cloud, networks, hardware, and security
• Strong communication and service orientation with a hands-on, solution-driven mindset
• Independent, structured, and reliable work style with a sense of ownership for your tasks
• Creative and pragmatic when it comes to solving challenges that others can’t crack
• Able to stay calm and focused even under pressure, always keeping the needs of your colleagues in mind
• Fluent in English (our team works internationally); German skills are an advantage

We offer

Benefits

Why join hotelkit?

• Work flexible – because life isn’t just about work!
• A 38.5-hour work week and compensation based on the IT collective agreement – with a willingness to pay above the standard
• Open & welcoming work atmosphere – because a strong sense of togetherness matters to us
• Team spirit & flat hierarchies – where your voice is heard and valued
• Buddy program, birthday & anniversary celebrations – tons of fun moments guaranteed
• Legendary team events like our 3-day Summer Team Event, Christmas bash and Family & Friends gatherings
• A stylish office with garden and cool perks like a table tennis & more - right in the heart of Salzburg
• Delicious perks – enjoy subsidized lunch and organic fruit, cereal bar, coffee, tea and drinks all day long
• Exciting & independent projects – take ownership & make an impact
• Stay active with an EGYM Wellpass membership, a company bike leasing & team sports events
• Treat yourself (and your well-being) – enjoy mental coaching and healthy massages
• Think green – your Klimaticket is partly covered by the company
• Support local projects & take part in charity events – because giving back feels great
• Join a multiple award-winning ‘Best Place to Work’ in the hotel tech industry

Contact

Now it’s up to you – if you’d like to become part of our team, apply directly via our online form or send us your application documents, including a cover letter, CV, salary expectations, and your earliest possible start date, by email.