Low severity Incident Manager / Coordinator (f/m/x)

At least a year of experience in Service coordination or Incident Management, Knowledge of ServiceNow, at least to a usable degree. Knowledge of reporting modules is welcome., Intermediate knowledge of Excel. Mainly data editing and pivots tables, Knowledge of ITIL, especially incident, request, problem, change, knowledge management to work freely with other teams, Professional nomenclature appropriate to ITIL issues and inter-corporate collaboration, Experience in vendor management - Require vendors to follow incident policies and contracted SLAs, Result-oriented team player and good motivator with business sense and understanding of commercial urgency, Fluent in English (written & spoken), ITIL Foundation or greater certification would be preferred, Residing in Poland required