Major Incident Manager with German

You hold a bachelor’s degree in IT, business continuity, emergency management, or a related field., You bring strong experience in managing major incidents or crisis situations., You understand incident response frameworks such as ITIL, NIST, or ISO 27001., You communicate clearly, confidently, and collaboratively with stakeholders at all levels., You make sound decisions under pressure and demonstrate effective leadership., You analyze complex situations quickly and propose practical solutions., You are familiar with incident management software and related tools., You hold an ITIL certification (or equivalent) and have C1 English and C1 German language skills.

access to courses e.g. Excel, VBA, RPA, Customer Care, unlimited access to Udemy Business, free chat/call with a therapist, sharing the costs of sports activities, private medical care, life insurance, no dress code, parking space for employees, extra social benefits, redeployment package, employee referral program, charity initiatives