Network Administrator

Job description At cloudatus, we help customers drive technical solution design, development, deployment and support them alongside their cloud journey. As an all-cloud service and consulting provider for midsize and large enterprises, at cloudatus we speak cloud fluenty: IaaS, PaaS, SaaS… – you name it.  We seek new talents to join our engineering teams to advance our international projects, where we build on collective competence and configure different types of infrastructure: cloud based, hybrid, on-premises.   Job description:  As a Network Administrator, you will be responsible for the day-to-day operation, monitoring, troubleshooting, maintenance, and continuous improvement of enterprise network environments in a managed services model. You will work closely with Service Desk, infrastructure teams, external vendors, and client stakeholders to ensure stable, secure, and well-documented network services.   At cloudatus, you will:  Build, administer, monitor and troubleshoot IP networks in an on-premises environment and based on public cloud  Perform changes in physical and logical network configurations  Provide 2nd line support to system and network users  Create and update technical documentation and operating procedures  Proactively identify, recommend and drive network improvements, changes or upgrades to existing network infrastructure  Required technical and professional expertise:  Knowledge and experience in IP networking in at least one of the following areas: LAN Switching, Routing, SD-WAN  Knowledge of network services like DNS, DHCP, NTP, etc.  Understanding of wired and wireless access technologies (Wi-Fi, 802.1x/EAP etc.)  Hands-on experience with network products and solutions (e.g. routers and switches, wireless controllers, Access Points, network firewalls etc.)  Knowledge of the network configuration of the server operating systems (Windows, Linux)  Knowledge of Fortinet/Zscaler solutions is preferred but not mandatory   Nice to have Willingness and readiness to communicate directly with customers IT teams while handling and resolving support requests  A customer-focused, problem-solving mindset, with the ability to understand and empathize with the customer’s perspective  Experience working in an SLA-driven support or managed services environment  Familiarity with ITIL-based incident, request, change, and escalation processes German language skills  This role requires collaboration with customers from all around the world, therefore fluency in English is required (minimum B2 level). German language will be a huge benefit.  Benefits:  B2B or employment contract  Working with latest technologies  Industry leading healthcare and comprehensive medical coverage (Luxmed)  Opportunities to enhance your qualifications (MS certifications, Udemy courses, etc.)  Customizable 1-on-1 English or German lessons   Modern computer equipment  Opportunities to network and connect (get-togethers, team-building events)  Employee referral programme  Flexible working schedule   Location:  100% remote   Take your expertise to new heights and gain the most in-demand skills.  Sounds like a fit? Let’s talk.