Service Desk Analyst with French Canadian
WIPRO IT SERVICES POLAND Sp. z o.o.
Status
Hexjobs Insights
Role: Service Desk Analyst. Responsibilities: Provide 1st line technical support, maintain service quality, troubleshoot IT issues. Requirements: 1-3 years experience, French and English proficiency, strong technical skills.
Schlüsselwörter
Vorteile
- sharing the costs of sports activities
- private medical care
- sharing the costs of professional training & courses
- life insurance
Anforderungen
1-3 year of experience in a service desk or technical support role, French on at least C1 level, English on at least B2 level, Strong troubleshooting skills in Windows, macOS, and Linux environments., Knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP)., Experience with Active Directory, Office 365, and remote desktop tools., Familiarity with ITIL framework and ITSM tools (e.g., ServiceNow, Jira, Remedy)., Excellent verbal and written communication skills., Strong customer service orientation and problem-solving mindset., Ability to work independently and manage multiple priorities.
Vorteile
sharing the costs of sports activities, private medical care, sharing the costs of professional training & courses, life insurance
| Veröffentlicht | vor 11 Tagen |
| Läuft ab | in 19 Tagen |
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