ServiceNow Consultant (ITSM/Enterprise Workflows)

ServiceNow Consultant (ITSM/Enterprise Workflows)

Capgemini Polska

Hybrid

Hexjobs Insights

Role: ServiceNow Consultant. Responsibilities include configuring ServiceNow applications, analyzing business needs, and supporting platform operations. Requirements: 3-4 years experience, ServiceNow certification. Benefits include private medical care and training access.

Schlüsselwörter

ServiceNow
ITSM
Asset Management
Service Catalog
CMDB
REST
SOAP
SAML
OAuth
ITIL

Vorteile

  • private medical care with Medicover
  • life insurance
  • 40+ options on NAIS benefit platform
  • access to over 70 training tracks
  • hybrid working model
  • community hub with professional communities

Technologies we use

About the project

Your responsibilities

  • Configure, customize, and enhance ServiceNow applications and modules.
  • Analyze business needs and propose effective platform-based solutions.
  • Participate in ServiceNow implementation, rollout, and optimization projects.
  • Support day‑to‑day platform operations and assist end users.
  • Collaborate with functional and technical teams to deliver high‑quality improvements.
  • Create and maintain technical and process documentation.

Our requirements

  • At least 3-4 years of hands‑on experience working with the ServiceNow platform.
  • ServiceNow System Administrator certification.
  • Experience working across multiple ServiceNow domains, such as:
  • ITSM, Asset Management, Service Catalog, CMDB, Request Fulfillment, or similar core areas.
  • Understanding integrations, databases, and web service technologies (REST, SOAP, SAML, OAuth).
  • Strong analytical mindset and ability to adapt to changing requirements.
  • Excellent communication skills in English (C1), comfortable working with both business and technical stakeholders.

Optional

  • Experience with HRSD, CSM, or App Engine / Creator Workflows.
  • ITIL knowledge or process-related certifications.
  • Four years’ experience working with the ServiceNow platform.

What we offer

  • Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
  • Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.

Benefits

Aufrufe: 6
Veröffentlichtvor 8 Tagen
Läuft abin 22 Tagen
ArbeitsmodusHybrid

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