ServiceNow HRSD Consultant

Technologies we use

About the project

Your responsibilities

• You will design and configure ServiceNow HRSD modules such as Case Management, Employee Service Center, Knowledge, and Lifecycle Events.
• You will translate business and process requirements into scalable, maintainable ServiceNow HRSD solutions.
• You will build automated workflows, service processes, and integrations with HR systems and enterprise applications.
• You will enhance HR service delivery by improving usability, process efficiency, and employee experience.
• You will participate in testing activities, prepare documentation, and support solution handover.
• You will advise clients on HRSD for good practices, platform capabilities, and optimal solution approaches.

Our requirements

• You bring 3+ years of hands‑on experience with ServiceNow HR Service Delivery implementations.
• You have a strong understanding of HR processes and HR digital transformation initiatives.
• You can translate business requirements into technical design and configuration.
• You have practical experience with JavaScript, Glide scripting, and ServiceNow configuration.
• You are familiar with REST/SOAP integrations and authentication frameworks such as SSO and SAML.
• You know additional ServiceNow suites (e.g., ITSM, CMDB, CSM) — a strong plus.
• You communicate effectively with stakeholders and demonstrate a consultancy mindset.
• You speak English fluently (C1).

What we offer

• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Could, IoT, Agile, AI.

Benefits