Transformation Manager (GBS, Finance)

Great and proven in practice, understanding of Service Delivery Models (GBS/ SSC/BPO/hybrid/BOT etc.) and General process knowledge - AP/AR/GL/MDM., Great understanding and insight of GBS/ SSC service components (BPO / SSC markets / trends, CI, governance model, performance management, organizational structure, contracting, legal aspects, office fit out, connectivity, IT, back office, visual management, and others)., Experience in Program Management (project management certification will be an asset) and proven track of program / projects delivery., Strong interpersonal skills with ability to collaborate and work effectively with CxO level Stakeholders., Lead the transformation team during project, mentor and coach less experience team members., Translate GBS requirements into a business cases and create transformation roadmap, Continuous Improvement, Client value and Innovation mindset with proven benefits delivered, Knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle., Fluent English, (French or German would be an asset).

access to courses e.g. Excel, VBA, RPA, Customer Care, unlimited access to Udemy Business, free chat/call with a therapist, sharing the costs of sports activities, private medical care, life insurance, no dress code, parking space for employees, extra social benefits, redeployment package, employee referral program, charity initiatives